Using the Help system

Welcome to the Help system for the Graphus anti-phishing solution. The Help system provides a wealth of information for working in Graphus.

Getting started with Graphus

The articles in the Getting started with Graphus section provide the essential information you need to get started in Graphus quickly and efficiently.

• What is Graphus? This article defines Graphus and describes how it works.
• Application overview: In this article, an overview of the user interface is provided.
• License management and enforcement: This article explains how you can verify the number of licenses consumed and the number you have purchased for your environment. You need to do so to prevent user accounts from exceeding your license limit, which would result in those accounts being unprotected by Graphus.

Analyst guide - using Graphus

The Analyst guide is intended to provide analysts with all the resource information they need to analyze suspicious emails. It includes the following articles:

• Working with the Graphus dashboards
• Analyzing alerts
• Managing the Personal Spam Filter

It is recommended that the analyst review the What is Graphus? and Application overview articles before accessing the Analyst guide.

Additional Help sections

The rest of the Help sections include in-depth information targeted to admins working in Graphus. The sections are presented in the order in which tasks should generally be performed when onboarding an organization or a new customer.

• Release notes: In this section, you can find everything you need to know about the latest releases including new features, enhancements, and bug fixes.
• Configuring Global Settings: This section explains how to configure default settings for all future organizations you add and apply settings to existing organizations simultaneously.
• Configuring KaseyaOne settings KaseyaOne is the customer portal and central hub for all products that belong to the Kaseya IT Complete portfolio. In this section, learn about KaseyaOne Unified Login and the benefits it offers.
• Setting up Kaseya integrations: This section covers how you can integrate Graphus with other Kaseya modules to enhance Graphus functionality. For example, Integrating Graphus with RocketCyber allows information about detections and status to be passed from Graphus to RocketCyber.
• Activating Graphus on an email domain: You indicate the email domains you want protected by adding and activating organizations in Graphus. In this section, learn how to create and activate M365 and Google Workspace organizations.
• Configuring Graphus on an email domain: This section explains the settings that can be configured specifically for each email domain.
• Configuring whitelisting: You may want to ensure that certain emails are always allowed and not blocked by Graphus. This section describes the options for allowlisting inbound email.
• Adding and managing users: In this section, the procedures for adding users at the global level and the organization level are covered.
• Frequently asked questions: Answers to the most common Graphus questions are provided in this section.