Frequently asked questions

This section includes answers to the most common questions asked by customers.

Can Graphus Block Senders?

Can I adjust frequency of Alerts?

Can I select only some users for monitoring or can I implement Graphus for a sub-set of accounts?

Does Graphus Protect Google Drive?

Does DMARC block all types of phishing attacks?

Does Graphus have access to my emails?

Does every employee need to activate Graphus or is it just the Google Workspace Admin for the company and everyone is covered?

Does Graphus stop suspicious emails from reaching the recipient?

Does SPF protect the "From:" header field?

EmployeeShield Duplicate Emails

Graphus Data Center Locations

How to add a new Graphus organization and import IT Glue data?

How should I reach out to Graphus Support?

How does Graphus address infected attachments (malware)?

How does Graphus address malicious URLs?

How does Graphus work with FireEye and other similar appliances?

How is Graphus different from Agari?

How is Graphus different from ProofPoint?

How is my data secured in the Graphus Cloud?

Is pricing based on all email accounts or just employee accounts?

Sender Policy Framework (SPF)

Spoofed Sender Alert

"This App isn't Verified" - what is this warning about and should I be concerned?

Threat Alerts

What are the advantages of using Graphus over Splunk Enterprise Security with Google Cloud Plug-in?

What is the Custom Range option?

What is DMARC, and how does it combat phishing?

What is the data retention policy after trial or paid subscription is over?

What is the percentage of false positives?

What threats does Graphus protect against?

What type of illegitimate email does DMARC address?

Who has access to Graphus Portal?

Why does Graphus need manage access to domains, groups etc?